SHIPPING
Shipping Policy
We know how exciting it is to receive your order, so we strive to dispatch all purchases on the same or next business day.
We offer delivery via Australia Post, The Courier App ( Our Same Day Courier Service) or APD Couriers (our Standard Courier Service) available within SA metro areas. Delivery times will vary depending on your location:
- Your order may arrive as quickly as the same day if using our Same Day Metro Courier and ordered before 10am ACST.
- Most other orders are delivered within 2–4 business days, but please allow up to 7 business days depending on your location and shipping method.
At checkout, please nominate a safe place for your parcel to be left in case you’re not home.
If no safe place is provided and no-one is available to take delivery of your order:
- Australia Post parcels will be taken to your local post office for pickup.
- The Courier App parcels will be returned to our Norwood Boutique and you will need to pay a re-delivery fee.
- APD Courier parcels will be held at an APD depot for collection or re-delivery.
Please note: The Infant Boutique currently provides delivery services only within Australia.
Shipping Costs
We offer convenient shipping options for your orders:
AusPost Parcel Post
Standard Shipping- Delivery in 2-7 Business Days
- FREE for orders over $120*
- Australia Wide
- Tracking Included
AusPost Express Post
Express Shipping- 1-2 Business Days (Within Express Post Network)
- Australia Wide
- Tracking Included
Same Day Metro Courier
Door to Door Delivery- Same day delivery Mon-Fri for orders placed before 10am ACST
- SA Metro Only (select postcodes)
- No Tracking
- No PO Boxes
Standard Courier
Next Day Delivery- Courier delivery in 1-2 business days
- SA Metro Only
- Tracking Included
- No PO Boxes
Excluded from FREE Shipping Offer
For large/bulky items or consignment products, a flat-rate postage fee of $11.95 applies. These items will be clearly marked in their product descriptions and are not eligible for our free shipping offer.
Click & Collect/Contactless Pickup
For our local customers in Adelaide, we offer a convenient Click & Collect option. Simply select ‘Click & Collect’ at checkout, and we’ll notify you via email once your payment has been processed and your order is packed and ready for pickup.
When collecting your order, please bring proof of purchase, such as your order confirmation email.
If someone is collecting on your behalf, you have a few options:
- Add their details to the shipping section (Billing = You, Shipping = them)
- Leave an order note with their full name
- Send us an email letting us know
You’ll also need to forward them a copy of your proof of purchase to present in-store.
📍 Pickup Location: 41 Chapel Street, Norwood, SA.
International Shipping
At this time, we do not offer international shipping due to agreements with our brand partners. To maintain these valued relationships and ensure compliance, we are also unable to ship to known freight forwarders. Any orders placed using a freight forwarder will be cancelled.
If you have any questions about our shipping policies, please feel free to reach out—we’re happy to help!
